SMS Account Manager (Wholesale Telecom)

We are seeking a dynamic and results-driven Telecom Wholesale SMS Account Manager with a proven track record of driving revenue growth, establishing strategic partnerships, and managing a high-performing sales team in the telecom wholesale sector. The ideal candidate is a strategic thinker with a deep understanding of the telecommunications market and the ability to navigate complex business relationships.

Responsibilities:

Customer and Supplier Relationship Management:

• Manage the day-to-day requirements of existing customer and supplier relationships.
• Serve as the primary point of contact for key accounts.

Revenue and Margin Growth:

• Increase revenue and margin through proactive trading and deal negotiations with partners.
• Negotiate favorable rates with wholesale voice carriers to achieve and exceed sales targets.

New Carrier Acquisition:

• Hunt for and manage the implementation of new carriers to the company’s network.
• Develop creative solutions to meet partner expectations and enhance offerings.

Cross-Functional Collaboration:

• Work closely with other departments to meet global customer requirements.
• Organize and execute the buying process, ensuring seamless collaboration between teams.

Global Termination Sourcing:

• Source global termination partners and manage relationships to ensure quality service.

Supplier Management:

• Act as the point of contact for potential high-quality suppliers.
• Establish exclusive arrangements with strategic partners.

Strategic Pricing:

• Develop and implement adapted pricing strategies to align with the specific needs and objectives of the company.
• Drive improved revenue and profitability through strategic pricing initiatives.

Process Optimization:

• Strengthen the planning and execution of the mass mailer process for customer rate sheets.
• Optimize communication and information distribution, leading to more efficient operations and improved customer service.

Qualifications:

• Proven experience in telecom wholesale SMS, with a track record of driving revenue growth.
• Strong negotiation skills with the ability to secure favorable rates and agreements.
• Experience in managing and implementing new carriers to enhance network capabilities.
• Deep understanding of the telecommunications market and industry trends.
• Strategic thinker with the ability to develop and implement creative solutions.
• Excellent communication and interpersonal skills.
• Demonstrated ability to lead and manage high-performing sales teams.

Education and Experience:

• Bachelor’s degree in a related field; MBA is a plus.
• 4+ years of relevant experience in telecom wholesale SMS.
• Proven success in account management, negotiation, and revenue growth.